PRIVACY POLICY
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system and to gather cookies.
Email marketing: With your permission, we may send you emails about our store, new products and other updates. You can manage your subscription preferences at any time and unsubscribe from this information.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@expressfitautocentres.co.uk.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – YOUR RIGHTS
Under the General Data Protection Regulation (GDPR), you have several rights over your data:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete
Right to be forgotten – in certain circumstances you can ask for the data we hold about to be erased from our record
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organization.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling – you also have the right not to be subject to automated processing or profiling.
Right to judicial review – if we refuse your request under rights of access, we will provide you with a reason to why. You have the right to complain as detailed below.
Your right to complain
SECTION 5 – Shop Dudes
Our store is hosted on Shop Dudes Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shop Dudes’s data storage, databases and the general Shop Dudes application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shop Dudes stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shop Dudes’s Terms of Service here or Privacy Statement here.
SECTION 6 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links – When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 7 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Physical security measures are in place to protect against unauthorized access, alteration, disclosure of personal information, username, password, transaction information and data stored in your user account. Access to your name and address is restricted to our employees who need to know such information in connection with delivering our services to you and are bound by legal confidential obligations.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer by mail at info@expressfitautocentres.co.uk.
COOKIE POLICY
SECTION 1 – WHAT IS A COOKIE?
A cookie is a small amount of data sent from a website to the Internet browser (like Google Chrome, Internet Explorer and Mozilla Firefox) on your computer or mobile device. Cookies are used by websites to enhance functionality as well as track web traffic through our site.
SECTION 2 – HOW WE USE COOKIES
We use cookies to better understand our visitors’ experience and to improve their online experience with us.
Our cookies do not collect or hold personal information such as your name or address. All the information we gather is anonymous and cannot be tracked to a specific visitor. The most basic information about visitors’ behavior on our site is collected.
To ensure various aspects of our site function as expected, some cookies are necessary. Therefore, we collect information that:
is strictly necessary to make our website work efficiently
analyses our website and how we can improve it
enhances customer experience per visit on our webpages
We use the following cookies once a user has logged onto our website:
Google Analytics – Web traffic tracking. Learn more at https://www.google.com/policies/privacy/, and to opt out, visit http://tools.google.com/dlpage/gaoptout.
Google Adwords – Web traffic tracking. Learn more at https://www.google.com/policies/privacy/, and to opt out, visit http://tools.google.com/dlpage/gaoptout.
ShopDudes – _session_id, unique token, sessional, Allows Shop Dudes to store information about your session (referrer, landing page, etc).
_shop_dudes_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shop_dudes_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 3 – HOW TO RESTRICT OR BLOCK COOKIES
To restrict or block cookies, simply click the help function within your browser for more information.
Or visit www.aboutcookies.org, which contains information about cookies on various browsers. You’ll also find details about how to delete cookies from your computer. To learn about controlling cookies on your mobile device’s browser, please refer to your handset manual.
For further enquiries about how we use cookies, please contact: info@expressfitautocentres.co.uk or
Express Fit Autocentres,
Ludford Bridge Industrial Estate,
Temeside, Ludlow
SY8 1PE
